Once you have completed your challenge upload your evidence via your online account. Log into your account where you will see a list of your challenges. Then select the challenge you wish to upload evidence for and submit your data.

You can use a number of types of evidence. Photos of running and fitness watches, screenshots of fitness apps, results pages from organised events (i.e park run). If it has the data needed to show you have done the challenge, we will accept it.

We send medals out after the registration period closes and evidence has been submitted. We do state in our T&C’s that medals are sent out at the end of the challenge period. But we do try to send medals out as soon as we have them in stock.

Yes, you can order as many places on a challenge as you like. We would take any submission of evidence as evidence for the whole group. If people had different times you would need to submit evidence for each and clearly state for which person. We would advise that if everyone wanted to be on the leader board, where applicable, that they register for their own challenge through their own account.

We use Royal Mail to send out the medals. From experience medals sent out on the same day can vary in their delivery date by 2-5 days. We are looking at better options in the future. If you still have not received your medal by the end of the challenge period and 7 days after submitting your evidence, please do get in touch.