MedalMad Blog

MedalMad Blog

The MedalMad Blog

FAQ - Joining Multiple Challenges

How many MedalMad challenges do you take on at a time? We have so many amazing medals, choosing a race or one of our anytime challenges can be really tricky!  If you purchase more than one of the same medal in an order, by changing the quantity - only one challenge will show on your account - but the evidence you submit will rel...
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FAQ - Can I do A MedalMad Challenge In Parts?

​Here at MedalMad we have challenges ranging from 5K all the way up to 1000 miles, now unless you are superhuman, 1000 miles in one go is a bit of an ask...!We allow challengers to submit evidence in parts for all of our challenges - whether it is a 5k, Marathon or 1000 miles, challenges can be done at your pace and split in to as ma...
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FAQ - Using The Tracker On The App

​Important!!1) Please make sure you have allowed the app to know your location in your phone settings. If not allowed the timer will work but the app will not track your activity. We are unable to provide exact instructions for every model so please google your phone model and make and how to change location settings.2) Please do a test run or...
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FAQ - How To Use The App To Upload Evidence

Please make sure when signing in you put in your full email addressType in your password Click LoginIf you have forgotten your password please click the forgot password button.Password must follow the password rules of only letters, numbers and special characters !@£ Using other special characters will not allow you to log in to the app. Click on '...
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FAQ - When Will My Medal Arrive?

Corona Virus Update We have not been advised of any issues with any deliveries around the world. However we do ask that at this time people allow a few more days for their medal to arrive. This is normally down to local delivery issues.We are checking daily Royals Mails guidance on their delivery status for each country we ship too. If yo...
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FAQ - The MedalMad App

1. Where can I get the app?You can get the app from the App store and Play Store.2. How do I log in?Please create an account on the website then use the same log in details for the app. Please only use your email when logging into the app, not your username. Please make sure your password only contains letters, number and !@£3. How do I submit evid...
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